Terms and Conditions

1. Introduction
Welcome to our online store and community platform. By accessing or using our website, you agree to be bound by these Terms and Conditions.

2. Community Guidelines

• Members must engage respectfully and courteously. Harassment, discrimination, or abusive behavior will not be tolerated.
• Content shared within the community must be appropriate and relevant. We reserve the right to remove any content that violates these guidelines.

3. Products and Pricing

• We strive to provide accurate product descriptions and pricing. However, errors may occur. If a product’s price is incorrect, we reserve the right to refuse or cancel orders.
• All prices are in Ringgit Malaysia (MYR) and are subject to change without notice.

4. Orders

• When you place an order, you are making an offer to purchase a product. We will send you a confirmation email once your order is accepted.
• We reserve the right to limit the quantity of items per order and to refuse service to anyone.

5. Shipping and Delivery

• We aim to process and ship your order promptly. Delivery times may vary based on your location.
• Risk of loss and title for products purchased from us pass to you upon delivery.

6. Returns and Refunds

• We accept returns within 14 days of delivery. Products must be unopened and in their original packaging.
• To initiate a return, please contact our customer service.

7. User Accounts

• You must create an account to make purchases and participate in the community. You are responsible for maintaining the confidentiality of your account information.
• You agree to provide accurate and up-to-date information when creating your profile.

8. User-Generated Content

• By posting content in the community, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display that content.
• You are solely responsible for any content you post and agree not to post anything that infringes on the rights of others.

9. Limitation of Liability

• Our liability is limited to the maximum extent permitted by Malaysian law. We are not responsible for any indirect, incidental, or consequential damages.

10. Governing Law

• These Terms shall be governed by the laws of Malaysia.

11. Changes to Terms

• We reserve the right to modify these Terms at any time. Please review them periodically for changes.

12. Contact Us

• For questions about these Terms, please contact us at i-care@bawang.my.

Privacy Policy

1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

• Personal Information: When you create an account or make a purchase, we collect your name, email address, shipping address, payment information, and any other details you choose to share.
• Usage Data: We may collect information about how you access and interact with our website and community features.

3. How We Use Your Information

• To process and fulfill your orders.
• To facilitate your participation in the community.
• To communicate with you about your account, orders, and any updates or changes.
• To improve our website and community features.

4. Sharing Your Information

• We do not sell or rent your personal information to third parties.
• We may share your information with service providers to assist with order processing, shipping, and community management.

5. Security

• We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

• You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

7. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

8. Contact Us

• If you have any questions or concerns about this Privacy Policy, please contact us at i-care@bawang.my.